Responsible gambling

Responsible Gambling at Ladner Casino

At Ladner Casino, we are committed to providing a safe and enjoyable gaming experience for all our patrons. We understand that responsible gambling is essential for maintaining a healthy relationship with gaming. Our aim is to provide resources and tools to support your personal limits and self-regulation.

Setting Limits

You can set various types of limits on your gaming activities, including:

• Deposit limits: You can limit the amount you deposit into your account per day, week, or month.
• Loss limits: Set a maximum loss threshold for each session, ensuring that you do not exceed this amount in one sitting.
• Time-outs: Take regular breaks from gaming by setting cooling-off periods ranging from 24 hours to several weeks.

Self-Exclusion

If needed, you can self-exclude yourself from our premises and online services. This will restrict your access for a minimum of six months up to five years. We encourage players who feel they need support to take this step as part of their responsible gaming journey.

Responsible Gaming Resources

For assistance or advice on managing your betting habits, please consider the following organizations:

• BC's Gambling Support Line (1-866-531-2600)
• Problem Gamblers HelpLine (1-888-230-3505)
• The Canadian Centre for Substance Abuse and Addiction Helpline

These resources provide expert guidance, support groups, and counseling services to help you maintain a healthy gaming habit.

Additional Measures

To prevent underage gambling, we conduct thorough age verification checks on all patrons. This includes ID checks when registering an account or making significant transactions.

In our efforts to reduce the risk of problem gambling, we also employ various monitoring systems to detect suspicious patterns and intervene where necessary.

If you believe a friend or family member is struggling with gaming-related issues, please encourage them to reach out for support.

Helping You Stay in Control

We are dedicated to ensuring that your experience at Ladner Casino remains enjoyable while maintaining the highest standards of responsible gambling. If you need assistance navigating these tools or have concerns about your gaming habits, do not hesitate to ask our friendly staff for help. They are trained to provide guidance and support in a confidential manner.

By working together, we can create a safer environment where all patrons enjoy their time at Ladner Casino while maintaining control over their gaming activities.